Appeal the restriction or removal of selling privileges

Selling privileges are commonly restricted or removed because your customer metrics (order defect rate, pre-fulfillment cancel rate, or late shipment rate) do not meet our performance targets. Other reasons include violations of our selling policies or of our rules about restricted products.

If your selling privileges have been restricted or removed, you might be able to appeal their reinstatement by following these steps:

In Seller Central, go to Performance > Performance Notifications
Find the notification about the restriction or removal of your selling privileges, and determine whether this was due to unmet performance targets or for violations of our selling policies.
Click Appeal.
Click Appeal decision.
Enter the details of your plan of action in the form provided, outlining the steps you will take to correct the problems you identified. Providing a precise plan of action that effectively addresses the problems improves the chance that your selling privileges will be reinstated.
Watch your email for a decision from Sizzle. After receiving your plan of action, we'll notify you of our decision by email, usually within 48 hours.

We review all appeals carefully. However, submission of an appeal does not guarantee reinstatement of your selling privileges.

Create a plan of action to reinstate selling privileges