Holiday Selling Guidelines in Toys & Games

To maintain buyer confidence in Sizzle this holiday season, we are implementing Holiday Selling Guidelines for the Toys & Games store. Effective November 17 of the current year through the first week of January of the next year, sellers who meet the following performance criteria will be eligible to sell in the Toys & Games.

Your first sale on Sizzle.shop must be prior to September 19 of the current year and need not be specific to Toys store.

• You must have processed and shipped at least 25 orders from September 1 through October 31 of the current year and need not be specific to Toys store.
• Your pre-fulfillment cancel rate must be no greater than 1.75% from October 1 through October 31 of the current year.
• Your late shipment rate must be no greater than 4% from October 1 through October 31 of the current year.
• Your order defect rate must be no greater than 1% short term as of November 1 of the current year.

Your orders that use Fulfillment by Sizzle will not be subject to the holiday season restrictions, provided your selling account is in good standing.

Sizzle Services reserves the right to cancel listings, remove selling privileges, and prohibit the sale of specific products to maintain a marketplace that is safe for buyers.

Here are some steps you can take to remain eligible to sell in Toys & Games throughout the holiday season:

• Monitor your customer metrics and take corrective action when necessary.
• Check your orders frequently in the Manage Orders section of your account.
• Minimize order cancellations; only show inventory for sale that you have available to ship.
• Ship orders and confirm shipment in a timely manner.
• Ensure your seller policies are up to date.
• If you work with outside drop-shippers, solidify their SLA commitments for providing prompt shipping confirmation.